(PM) supra 56e -> pm3

James Sneeringer (jvs@ocslink.com)
Fri, 5 Jun 1998 13:16:32 -0500 (CDT)

PM3-2T, ComOS 3.7.2c3, 2 PRI, DMS-100, no padding
Diamond SupraExpress 56e, firmware 1.000-03 K56_DLS
MacOS 8.0, OT/PPP

Does anyone have any experience with this particular modem? One of our
customers is unable to connect higher than 26400 to our PM3, over lines
that Ameritech swears up and down are clean (no grounds, no MUX, etc.).
The modem appears to initially attempt a K56flex connection, but backs
down to v.34 eventually.

Diamond tech support says that 1.000-03 is indeed the latest firmware for
this particular model (confirmed by their Web site). Her modem reports
the following with at&v1:

TERMINATION REASON.......... LOCAL REQUEST
LAST TX data rate........... 26400 BPS
HIGHEST TX data rate........ 26400 BPS
LAST RX data rate........... 26400 BPS
HIGHEST RX data rate........ 26400 BPS
Error correction PROTOCOL... LAPM
Data COMPRESSION............ V42Bis
Line QUALITY................ 019
Receive LEVEL............... 023
Highest SPX Receive State... 67
Highest SPX Transmit State.. 67
EQM Sum Value............... 0150
RBS Pattern detected........ FF
Data Rate Dropped in kbps... FF
Digital Pad Detected........ N/A

I don't know what most of the levels mean (any Rockwell people here?),
though I've observed that faster K56flex connections tend to have sub-20
receive levels. If a lower line quality is also good, might this indicate
a padding issue (clean lines, but weak signal)?

-James

-- 
James Sneeringer <jvs@ocslink.com>               (309) 687-5465
System Administrator                             (800) 382-7415
OCSLINK Internet Services                        http://www.ocslink.com/
an Alliance Internet Technologies, LLC partner   http://www.allianceit.net/

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