Fw: (PM) Stuck Modems on PM2E

Mike@NetDotCom ("Mike@NetDotCom")
Fri, 5 Jun 1998 08:54:39 -0400

I have the same type of problem but with BOCA V.34 rack modems.

It would lock up, usually onhook but the dcd light would be on so the pm2
would never acknowledge the call. Also I cannot simply turn off the modem, I
have to remove the power cable as the pm2 will keep it powered.

Luckily it only happens once in a while. I can't wait until I replace my
analog pool with a pm3.

Mike
-----Original Message-----
From: qcislands net gated newsgroup feed <qcinet4@ccstores.com>
To: portmaster-users@livingston.com <portmaster-users@livingston.com>
Date: Thursday, June 04, 1998 7:18 PM
Subject: Re: (PM) Stuck Modems on PM2E

> >Subject: Re: (PM) Stuck Modems on PM2E
> >Date: Thu, 4 Jun 1998 17:52:58 -0400
>
> >Jake,
>
> > I've got 4 US Robotics MP-16's (basically 16 Courier modems in a rack
> >mount box). My only solution so far is to toggle the power on the
modems,
> >not the portmaster.
>
>I've had a similar thing happen to 3 GVC modems. I not only had to power
>down the modems, but also remove the RS232 cables as it seemed to keep the
>modems powered up.
>
>Sent the 3 GVC modems out (RMA) and GVC replaced them.
>
>Hasn't happened again.
>
>FWIW
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