Re: (PM) Disconnects with 3Com Modems...

Don Lashier (dl@newportnet.com)
Fri, 29 May 1998 15:39:33 -0700

Since it occurs on two different computer/modems, I would suspect
sporadic bursts of noise on the line. Does he have a second line
he can try it on?

Don

On 5/29/98, at 4:52 PM, Jonathan Rosenson wrote:

>I have a customer that is experiencing sporadic disconnects. This problem
>can't be a problem with the portmaster specifically, however I was
>wondering if anyone has any other ideas for me. The problem occurs on
>two different computers. One is a Gateway PII 266mhz notebook with a
>Megahertz 33.6 PCMCIA fax/modem. The other is a Supermicro motherboard
>300mhz PII machine with a USR 33.6 internal voice/fax/modem. I had him
>adjust his port settings to 38,400 and made sure he had any firmware
>updates that were available. The problem got better, but never really
>went totally away, but rather just has been somewhat reduced in its
>frequency. It is sporadic in nature.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Don Lashier dl@newportnet.com
Newport Internet http://www.newportnet.com/

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