> I'm having trouble with my PM3 and I am attempting to track down exactly
> what is causing the problem. The problem is that the PM3 keeps losing
> sync on it's PRI, and knocking every user off. Normally I would check the
> PRI immediately, but its twin PRI is running smoothly on a different PM3.
That doesn't really mean anything. It is still an entirely separate
circuit.
> The PM3 in question has only 1 PRI plugged into line0.
Can you move the PRI that is in question to another PM-3 and see if the
trouble follows the circuit or not? If it does, then it is telco related.
If not the PM-3 is hosed. This will tell you immediately where the
problem is at.
> PM3-2> sho line1
> [..]
> *Receive Carrier Loss 1 Multiframe Sync 265330
> *Loss of Sync 1
>
> is it normal to have so many errors on a line that isn't even there?
Yes if nothing is plugged into the port that is expected.
> line0 had 48 Losses of Sync before I finally rebooted it.
OK, what does a "show line0" look like since that is the line you are
having a problem with.. :)
> This particular PM3 has been flakey since I got it. Its kernel was
> corrupted twice and I had to netboot and reinstall ComOS. In an effort
> to fix things last time, Lucent Tech Support installed ComOS 3.8 beta
> something. None of our customers with a USR modem could connect, so I
> went back to 3.7.2.
OK, that _sounds_ like a flash problem, although obviously I can't say
that is for sure. The next time you do an upgrade of the ComOS, from the
console do a "set debug 0x72" and see if you get any write errors.
Regardless though, I would move the PRI to another PM-3 and see what
happens.
-jr
----
Josh Richards - <jrichard@livingston.com> - <josh@lucent.com>
[Beta Engineer] - LUCENT Technologies - Remote Access Business Unit
<URL:http://www.livingston.com/> * <URL:http://www.lucent.com/dns/>
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