She is about 45000 feet from the telephone office. Her phone line is fed
using a device called a
REG (range extender with gain). As an experiment, I had the phone guy take
the REG out of
her circuit yesterday to see if possibly it would help things. I think that
is when the
entries from above with the high R/N's are from. It didn't help so I had
him put the REG
back in the circuit.
Nothing else running in the background on her end..
Tim
At 01:13 PM 5/26/98 -1000, you wrote:
>On Tue, 26 May 1998, Tim Hodges wrote:
>
>> So..
>> I have this customer who has much difficulty getting on.
>> She is able to log on, get a PPP session up, check her
>> e-mail (most of the time), but her through put is horrible.
>> If she tries loading our page (or any other) the thing will
>> load a bit then hang. She has Win95A.
>> Today I was seeing the above message:
>> S32 Stopped too long-flushing packet queue
>> on her port.
>> Any ideas about this error message would be appreciated.
>
>What modem type does she have?
>
>if her port settings aren't matched or sh is using an external modem (say
>a 33.6Kbps to a 8250 uart) it could be overloading her serial..
>
>Now if she has a 56K connection then her modem could be retraining thus
>the information flow hangs while that's occuring, and if retraining
>happens too long, well it may start flushing the queue...
>
>What does her session look like when she's connected?
>
>is it using error correction?
>
>do a sh ses to find her login
>do a sh mo to show the modem settings for the modem she's on
>
>Also is does she have other programs running in the background? I've seen
>somewhere that having too many processes open can cause a modem connection
>to appear slow as the processor is working on too many other things to
>process the serial port... hmm though this may be more a winmodem (usr
>style) issue than for a 'normal' modem...
>
>--
>Aloha from Paradise,
>
>Sherwood
>"not whining" ;)
>
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