|On 13 May 1998, James T. Robson wrote:
|
|> Hi All, We have been having a strange problem lately. Maybe one of you
|> geniuses can figure it out.
|>
|> For the last two weeks, our PM-3 users have been getting dumped, just
about
|> every morning at between 8:30AM /8:45AM When they dial back on they get
a
|> busy signal for the next 4-5 minutes and then everything is O.K. The
PM-3
|> is not rebooting.
We have a similar circumstance; calls last 3 seconds to 8 minutes.
I've never seen it earlier than 5 AM nor later than 7 AM.
In my case, my Motorola BitSurfer Pro never exits from the answering phase
on the first call following such an aborted call.
GTE here has a GTD5. Provisioning is PRI.
I believe this was happening on the prior beta as well.
|> I have had GTE technicians all over it and they claim they don't see any
|> evidence of the PRI going out. GTE has put a continuous monitor on it
and
|> each time, their log has been empty.
|>
|> Can anyone help? Some of my favorite :- ) customers are getting a bit
testy
|> over it.
|
|What does the PM show the line status as in that period of time? Watch
|the lights on the back as well as doing a "show lineX" when it happens.
|It may be a little easier if you reboot the PM once (to clear the line
|counters) so that when you look at the "show lineX" stats the next
|morning, you know what is due to that particular time period.
|
|-jr
|----
|Josh Richards - <jrichard@livingston.com> - <josh@lucent.com>
|[Beta Engineer] - LUCENT Technologies - Remote Access Business Unit
|<URL:http://www.livingston.com/> * <URL:http://www.lucent.com/dns/>
|
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