Re: (PM) Signal "busy" but enough lines!?

John Nowack (john@tremont.dpc.net)
Mon, 11 May 1998 21:47:07 -0500

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Previous message: Mia's Virtual Post Office: "Re: (PM) Signal "busy" but enough lines!?"
Maybe in reply to: Xavier Mertens: "(PM) Signal "busy" but enough lines!?"

>Well thank God, Im not the only one. We get complaints of "All Circuits
>Busy" too.. Usually it is from our customers located in a lata where the
I got infrequent complaints of that from users in one POP. One day I
happened to mention it to one of the CO guys and agreed to get user's phone
number and time of day to correlate with their logs. Several days later
when I called back, the guy said he found out that those trunk groups were
routed to the "All circuits busy" message instead of a busy signal. We
had them change it and havenm't had a complaint since.

Have the local CO check the programming on your trunks. Make sure it
is right.

John

--
John Nowack
john@dpc.net
DPConsultants, Inc.
Sys Admin -- dpc.net
309-925-2451
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Previous message: Mia's Virtual Post Office: "Re: (PM) Signal "busy" but enough lines!?"
Maybe in reply to: Xavier Mertens: "(PM) Signal "busy" but enough lines!?"