Re: (PM) Re: Dial-on-demand filters & bring-up (and (fwd)

MegaZone (megazone@megazone.org)
Thu, 7 May 1998 12:16:22 -0700 (PDT)

Once upon a time Mark Peugeot shaped the electrons to say...
>Having undocumented commands lessens the usefulness of the PM-3, why don't

Unknown or not there, no difference. Officially the feature does not
exist, and it is not marketed.

>they document these commands instead of making the users wonder. If they
>change from release to release simply include them in the readme file.

Bad idea. Most users are NOT engineers, and way too many users have the
need to turn knobs they don't understand. Some of the hidden commands
are only used by one person - the engineer who put them there. And the
engineers have better things to do that try to explain what they are there
for to people who aren't meant to be using them in the first place.

It is like when people found 'attach' before it was released and it would
crash a PM fairly routinely. People whined and complained about the
instability - even after being told it wasn't meant to be used yet in the
first place! It is bad enough when people demand an issue in a beta be
fixed because it is hurting their production machines - after being warned
that if they put it on production machines it is their risk. If users
can't grasp the meaning of 'beta', forget engineering commands.

The majority of users these days are NOT highly technical. Give them a
good way to shoot themselves in the foot and they will - and then they'll
blame Lucent for it.

If someone who is skilled enough to dig commands out of a binary wants to
play with them it is expected that they realize they are playing with fire
and if they get burned they'll go 'oops, better not do that again' and move
on.

-MZ

-- 
<URL:mailto:megazone@megazone.org> Gweep, author, webmaster, human being, me
"A little nonsense now and then, is relished by the wisest men" 781-788-0130
<URL:mailto:megazone@gweep.net> <URL:http://www.megazone.org/> Hail Discordia!
-
To unsubscribe, email 'majordomo@livingston.com' with
'unsubscribe portmaster-users' in the body of the message.
Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>