(PM) Re: [E106073] b15 & Hung PM3

Tom T. Thai (tomthai@future.net)
Tue, 5 May 1998 10:24:51 -0500 (CDT)

John,
I was miles away and when I got to the PM3 I just power cycle it.
Did have time to do all of the below. But I'll hook up a console just
incase it happened again.

On Mon, 4 May 1998, John G. Thompson wrote:

> At 10:38 AM 5/4/98 -0500, Tom T. Thai wrote:
> >I've ran b15 every since it was first available on one of our box with 1
> >CT1 and PRI. On Saturday, the PM3 locked up completely. No telnet, all
> >lines were bz out. The only way to bring the box back up was to power
> >cycle. No other changes were made to the box.
>
> Where you able to connect via the console port? If so, what, if anything
> were you able to see? Is this how you saw the dedicated customer below?
>
> >One thing that was happening was there was a dedicated customer with 2 B
> >channels. One channel was established fine. The other channel kept
> >dialing the remote client but couldn't establish. Not sure if this could
> >have brought the PM3 down.
> >
> >When the PM3 was hung, the PRI line also locked up and the telco had to
> >reset the line. After the PM3 was back up and the PRI line was reset,
> >I've noticed that V.90 connects that were fine before now need to make
> >atleast 6-10 attempts to connect reliably.
>
> How about connections via the CT1? How are they performing?
>
> What does a show linex for the PRI look? Send me a copy?
>
> Also send a copy of version, show global, show netstat and show line0 and
> line1
>
> Not sure what to make of this yet.
>
> Keep the console port connected to a terminal, login as !root and set
> console incase it happens again.
>
> Let me know!
>
> JGT
> ---------------------------------------------------------------------------
> John G. Thompson -- Lucent Technologies -- 800-458-9966
> Tech Support Eng. -- Remote Access Business Unit -- 925-737-2100
> JOAT(MON) -- Technical Support --
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> SEE ALSO http://www.livingston.com/Tech/Docs/Release/index.html
> ---------------------------------------------------------------------------
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>

.............. ....................................
Thomas T. Thai Infomedia Interactive Communications
tom@iic.net TEL 612.376.9090 * FAX 612.376.9087

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