Of course, if you don't look in the FAQs, don't call tech support, and just
"hit and run" instead of actually getting service from someone, how would
you know?
You wouldn't.
---- Karl Denninger (karl@MCS.Net)| MCSNet - Serving Chicagoland and Wisconsin http://www.mcs.net/ | T1's from $600 monthly to FULL DS-3 Service | NEW! K56Flex support on ALL modems Voice: [+1 312 803-MCS1 x219]| EXCLUSIVE NEW FEATURE ON ALL PERSONAL ACCOUNTS Fax: [+1 312 803-4929] | *SPAMBLOCK* Technology now included at no costOn Sun, Feb 22, 1998 at 01:11:53PM -0700, Jack Rickard wrote: > So you deal with reports of difficulties from customers as they come in, > and there is no visibility between V.34 calls? > > S202=32 is news to me. This is supposed to be obvious to end users? > > Jack > > > ---------- > > From: Dick St.Peters <stpeters@NetHeaven.com> > > To: Jack Rickard <jack.rickard@boardwatch.com> > > Cc: Robert Boyle <robert@garden.net>; portmaster-users@livingston.com > > Subject: Re: (PM) Re: [jack.rickard@boardwatch.com] > > Date: Sunday, February 22, 1998 11:58 AM > > > > Jack Rickard writes: > > > So how do you count calls made from a K56flex modem, to a K56flex port, > > > that result in a NON-PCM session - a V.34 session. In other words, how > to > > > you differentiate between V.34 sessions from V.34 modems, and V.34 > sessions > > > from K56 modems that failed to establish a PCM session? > > > > We don't. We make PCM sessions work instead. We have found every > > case where flex PCM could not be made to work to be due to phone > > issues - with the obvious exception of cases still in progress that > > always exist with new users and new modems coming. > > > > Making flex PCM work is usually pretty simple. Most Rockwell modems > > need an "S202=32" in their init strings to talk to the Lucent flex > > modems in PM3s. We've had case after case of users who couldn't > > connect PCM until tech support (ours, Zoom's, Motorola's, whoever's) > > told the user this. For example, > > > > Complaint to support: > > Date: Thu, 05 Feb 1998 00:45:31 -0500 > > > > I was wondering why my connection to your service is so poor. The > best > > I can connect to your 223-0300 56flex line is 31200. > > > > Response from support: > > Date: Thu, 5 Feb 1998 02:51:02 -0500 > > > > and you'll have a place "Extra settings" to put in a modem init > > string. Try this one: > > &F&K3S202=32W2 > > > > (We also asked him to try some of our other numbers.) > > > > Response back from user: > > Date: Thu, 5 Feb 1998 16:48:38 -0500 > > > > This truly is black magic. It seems to have solved my problem. > > > > 223-0300 48,48,50k > > 245-0300 48,50,48k > > 743-2620 46,46,48k > > 583-8150 50,52,50,52k tested extra, couldn't beleive the rate, I'm > almost tempted to keep using this one.... > > 242-0300 48,52,50k > > > > That's just one example - an unusually well-documented one, but this > > happens time after time. Long time ago we used to have to do a lot of > > this kind of diddling for V.34 too - and for V.FAST before it. > > > > When a single vendor controls both ends and sets the defaults the > > same, you don't have implementation issues of this kind. You also > > don't have them once an interoperating critical mass has evolved for a > > standard. > > > > -- > > Dick St.Peters, stpeters@NetHeaven.com > > Gatekeeper, NetHeaven, Saratoga Springs, NY, 1-800-910-6671 (voice) > > Saratoga/Albany/Amsterdam/BlueMountain/Cobleskill/Greenwich/ > > GlensFalls/LakePlacid/NorthCreek/Plattsburgh/... > > First Internet service based in the 518 area code > > - > > To unsubscribe, email 'majordomo@livingston.com' with > > 'unsubscribe portmaster-users' in the body of the message. > > Searchable list archive: <URL:http://www.livingston.com/Tech/archive/> > - > To unsubscribe, email 'majordomo@livingston.com' with > 'unsubscribe portmaster-users' in the body of the message. > Searchable list archive: <URL:http://www.livingston.com/Tech/archive/> - To unsubscribe, email 'majordomo@livingston.com' with 'unsubscribe portmaster-users' in the body of the message. Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>