Re: (PM) New PM3 No 56K but ISDN works (fwd)

NOT a LE employee (livingston@iav.com)
Sat, 17 Jan 1998 15:47:53 -1000 (HST)

On Sat, 17 Jan 1998, Ingrid Kast Fuller wrote:

> MegaZone wrote:
> >
> > Once upon a time Ingrid Kast Fuller shaped the electrons to say...
> > >Well if it didn't have modem cards, I wouldn't be sending you this note
> > >via ISDN would I?
> >
> > That makes NO sense whatsoever... It doesn't matter if it has modem
> > cards or not if ISDN is being used.
> Well I keep assuming that you have to have a modem to see a port in
> use.
> I'm not used to ISDN yet, it's very confusing to see an ISDN call on
> what
> you think is a MODEM!

hehe, from my experience... I installed my PM3 and oops! no answers on
modem... *duH* I was wondering why there was another box ... okay then I
installed the modems ... *dinG* now it answers analog.

[snip]

> I have SW Bell on the phone and they say it's set for voice and data.
> When I dial the phone number I get a sharp tone, a pause and then one
> continuous
> tone. But not a dialtone like you get with an analog phone.

??

Okay steps to test this... call with your phone to the number... does it
go bee doop bee beeee beeeee etc... etc.... that bee doop is v.8bis.
The rest is the oft-heard negotiation we're used to. That checks out?
Call with a v.34 modem and listen to how it negotiates and see if it
connects. Depending on modem you may need to add a few commas to have it
bypass the v.8bis so that it'll negotiate v.34. That works? If so, THEN
try your K56Flex modem, listen to the tones... if it's v1.xx or higher and
line-conditions allow it, it should do K56Flex negotiation, if line
conditions don't allow it then listen for a long while if it'll negotiate
v.34. Now, sometimes it will go into a looooooooooooong tone, which means
that it's hung/stuck, try dialling in again.

What your telco says it's set to and what it actually is are two different
things! Trust me.... 3 or 4 months here I was supposed to have ISDN.
They claimed it was set voice/data... tested and tested and finally had
one engineer come in to check. He said the database for the switch didn't
have it inputted though the billing did. ;) Go figure...which database
did the front-line techs check? They can't look at the switch directly so
'ass'umed that everyone had done their job!

> Yesterday, you could dial in with a modem, but couldn't stay connected
> for more
> than a minute or two. This was using the first PM3. We switched PRI's
> and modems

Now, is v.34 fine for everything? and is it only K56Flex that's bugging
you? If it's K56Flex then have them check padding. Having someone call
long-distance to check will also show a padding problem.

Last, everyone is assuming PRI here, but are you running 64K ISDN fine?
Or is it DOSBS 56K? In other words, you are using PRI right? Just doing
a sanity check... (would a telco sell a voice/data CT1?)

Best wishes!

--
Aloha from Paradise,

Sherwood

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