Re: (PM) pm3 digital modem compatibility

Stephen Fisher (lithium@cia-g.com)
Tue, 13 Jan 1998 18:27:25 -0700

We have two fully loaded PM3's (CT1's - the U.S.) which work flawlessly
(make sure you're running at least ComOS 3.7.2) with almost all modems
we've come across (almost 1000 users). Users with USR Sportsters/Couriers
and even TelePaths work great. We're still running some analog modems for
the small (quite small) handfull of people who don't like the PM3's (they
get 28.8k instead of 31.2k or are just too stubborn to switch the phone
number since the analog lines work hehe).

Lucent is still releasing modem code upgrades/fixes for ComOS which we can
all expect in the near future AFAIK..

We too have tons of USR customers - and they're all doing great on the PM3's
(31.2k connections usually).

On Sun, Jan 11, 1998 at 08:20:45PM -0500, Barry wrote:

> If there is one thing I hate more than anything its when someone in the
> tech support dept. calls me up and says "X customer can't get a good
> connection to us! X's setup is just fine, phone company checked out X's
> lines, X still can't get a good connection...". I love livingston stuff,
> the PM2ERs I use are great solid stuff, and so many customers are squealing
> for 56k (& ISDN...) that I have convinced the boss to dump the old hardware
> and get 2 glistening new PM3s. However, a recent post to this list about a
> customer's diffaculty connecting to the digital modems in a PM3 with a us
> robotics modem (which certainly many of my customers use!) is scaring the
> **** out of me! Can anyone put me at ease about this? Just how good are
> those modems? Also, it will be a software upgrade to the new standard,
> right?

-- 
 - Steve
  - Systems Manager
  - Community Internet Access, Inc.
  - Gallup and Grants, New Mexico
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