I have been motivated to open a ticked on this tomorrow. I sure hope they
will do something soon. We didn't "upgrade" to PM3's to give our customers
slower connections and frequent hang-ups. And the ",,," does not help in
most cases.
At 08:20 PM 1/11/98 -0500, you wrote:
>If there is one thing I hate more than anything its when someone in the
>tech support dept. calls me up and says "X customer can't get a good
>connection to us! X's setup is just fine, phone company checked out X's
>lines, X still can't get a good connection...". I love livingston stuff,
>the PM2ERs I use are great solid stuff, and so many customers are squealing
>for 56k (& ISDN...) that I have convinced the boss to dump the old hardware
>and get 2 glistening new PM3s. However, a recent post to this list about a
>customer's diffaculty connecting to the digital modems in a PM3 with a us
>robotics modem (which certainly many of my customers use!) is scaring the
>**** out of me! Can anyone put me at ease about this? Just how good are
>those modems? Also, it will be a software upgrade to the new standard,
>right?
>
>Thanks
>
>--=-=-=-=-=-=-=-=-=
>Barry J. Bocaner
><barry@gslink.com>
>-=-=-=-=-=-=-=-=-=-
>
>-
>To unsubscribe, email 'majordomo@livingston.com' with
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>
>
Richard Stuplich Dick@dw.net
IP Engineer and Unix administrator Dick@Stuplich.net
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