Re: (PM) Stumped! Pm3 Won't Assign s30 to incoming calls.

Greg Hughes (greg@cyberport.com)
Tue, 25 Nov 1997 21:27:45 -0700

For what it's worth, we are doing an RMA on one PM-3 which has a problem
with the virtual serial port S10. It acts strage, no matter what CT-1 I put
on it, and no matter which modem it grabs from the group on an analog
(digital modem) call.

Tech suport was great to work with. I am pleased with them!

Greg Hughes
CyberPort Station

-----Original Message-----
From: Kelley Lingerfelt <pm2e@cococo.net>
To: Shannon Snider <sasnider@cardina.net>
Cc: portmaster-users@livingston.com <portmaster-users@livingston.com>
Date: Tuesday, November 25, 1997 8:23 PM
Subject: Re: (PM) Stumped! Pm3 Won't Assign s30 to incoming calls.

>
>
>On Tue, 25 Nov 1997, Kelley Lingerfelt wrote:
>
>>
>>
>> On Tue, 25 Nov 1997, Shannon Snider wrote:
>>
>> > Ok, I'm completely stumped on this now. I have a Pm3 full of 48
modems,
>> > with all modems working correctly, and taking calls. However, the
machine
>> > refuses to assign any calls to s30 and when I do a sh s30, this is what
I
>> > get:
>> >
>> > mozart> sh s30
>> > --------------------- Current Status - ISDN Port
>> > S30 ------------------------
>> > Status: IDLE
>> > Input: 0 Abort Errors: 0
>> > Output: 0 CRC Errors: 0
>> > Pending: 0 Overrun Errors: 0
>> > TX Errors: 0 Frame Errors: 0
>> > Modem Status: DCD- CTS- TELCO+ Disconnect:
>> > Active Configuration Default Configuration (* =
Host
>> > -------------------- --------------------- Can
>>
>> Are you sure that you don't have a problem with the PRI/CT1, 30 would
>> correspond to the 7th B channel on a PRI, and the 7th whatever you call
it
>> on a CT1. It may be a telco issue, have them verify that it is working
>> correctly.
>>
>
> Following up my on letter, that is bad, you could also swap the the two
>lines coming in, and see if S6 quit working, then it would almost
>certainly point to a telco issue.
>
>Later
>Kelley
>
>
>-
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