(PM) Motorola Modemsurfr 56K (again)

Brent Wiese (brently@vivid.net)
Fri, 21 Nov 1997 15:35:24 -0500

Sorry to generate the same question again, but the archives are really slow.

I have 2 customers using the latest Flash on their Motorola Modemsurfr
56K's and they are having problems staying connected.

They can connect at 46-48K, stay connected for about 10-20 min and they get
dropped. Plus, they're saying that while its connecting that high, its not
very fast when downloading.

Any ideas? I would have blown it off as a telco switch problem if there had
been only one complaint, but these 2 people are not near each other, have
the same modem, and have the same problem, so I'm guessing its a modem
thing. We've tried disabling LAPM to no avail.

Both customers have said they can connect and stay connected to both AOL
and Motorola's BBS...

Thanks,
Brent

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