Re: (PM) ComOS 3.7.2 and Reboots

Marcus Vogt (marcus@wizard.teksupport.net.au)
Tue, 18 Nov 1997 09:36:24 +1100 (EST)

G'day,

>I am new to this list, so forgive me if I am posting a repeat problem. I
>have also been having a problem with "Phantom Reboots" since ComOS 3.7.1. We
>were having the "Exceeded LAPM retransmit" problems that 3.7 was having and
>we didn't see the "Phantom Reboot" problem until 3.7.1. However, it was VERY
>rare. We have actually seen the rate of "Phantom Reboots" increase since
>ComOS 3.7.2! Has anyone else seen this? Also, we were having problems with
>another PM3 (ComOS 3.7.1c1) that would indicate that all was well (As
>indicated by the "show modems" command and all modems were in the "Ready"
>state) but when a user dialed the PRI phone number, the modems would not
>respond. Rebooting didn't help and I actually had to go to the location and
>turn the unit off, then back on and it would work fine. I haven't had the
>problem since upgrading to ComOS 3.7.2. Anyone else have this problem?

When we first fired up our pm3 ComOS 3.7.2 we had this exact problem - it would
answer ISDN calls, but refused to answer analog calls. Power cycling the box
appeared to fix it and we have not seen it since, but then we have only had it
for ten days.

>Tom Miller

Yours,

Marcus Vogt
Computer Systems Engineer

Teksupport Pty. Ltd.
7 Warwick Avenue,
Springvale, Email marcus@teksupport.net.au
Melbourne 3171 Phone +61-3-9562-4577
Victoria Australia World Wide Web http://www.teksupport.net.au/
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