(PM) Re:

Jacob Suter (jsuter@intrastar.net)
Mon, 03 Nov 1997 19:21:35 -0600

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syamahat wrote:
>
> I have a customer who's using an Acer 56K modem who connects most of the
> time at 28.8K instead of 40-42K that most of the people who use the Acer
> 56K modem connect into us. This customer is the only one who's dropping
> from the 40-42K range into the 28.8K range. He's had the telephone
> company replace his telephone lines, so he's positive that it's not the
> phone company. Any help that you can give me is greatly appreciated.

I see three words in my head....

PAIRGAIN (and) MISCONFIGURED REMOTE :)

(note thats flashing in my head)

JS
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