Re: More Global VIllage Woes

jp@sugar.midcoast.com
Sun, 31 Aug 1997 22:28:23 -0400 (EDT)

>
> I now have two users with Global Village Teleports that are not working
> with the new Livingston modems.
>
> One is a 33.6 Internet Edition. It will not make a V.34 connection. I
> had to force it to do a V.32bis connection in order to get it to connect
> at all. The other is a 33.6 Platinum. It connects, but drops every 15-20
> minutes. No solution for that one yet.
>
> Both of these modems worked wonderfully before the upgrade. I am
> extremely unhappy about this. I have never had so many calls about
> disconnects as I have had in the last three days.
> I am very close to putting the old modems back in the box. Very very
> close.
>
> kaley

Give your customer one of your old modems :-)

We're not a PM3 user, but our company has had it's difference with finicky
GV modems. Many of our customers have poor rural phone lines and the GV's
will not keep a connection to our Couriers and PM2e's.

I know some people are not fond of Sportsters, but we usually lend them a
Sportster (Which we have mostly high regards for), and they are happy as a
clam. We give them a good deal on the used sporster and their systems'
reliability and perception of our service go way up.

I'm thinking of gathering a collection of GV bronze and gold-II modems and
taking them to the shooting range. I'll put a wager that I can get all 10
shots into a modem at 25 yards, and 9/10 shots at 50 yards.

-- 
/*
Jason Philbrook         |         Midcoast Internet Solutions
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