> After eliminating bad modems, misconfigured DUN and other
> possibilities, we are still getting 25% Lost-Carrier as the cause of
> terminations.
> I understand that the Portmaster will interpret improper hangup and
> crashes as lost carrier, but 25% of all terminations seems a bit
> excessive, even taking into consideration computer crashes and lockups.
> What percentage of total terminations is it reasonable to expect
> whold be caused by Lost-Carrier?
>
All win3.1 users terminate with lost carrier. So, what % of your user
base is win3.1.