Joshua Norber
VisualNet Internet Services
Bubba Smith wrote:
>
> It seems as if the list(my list) of customers who can't connect continues
> to grow(I upgraded last Saturday). Some can't connect at all, some get
> dropped after about 5-10 minutes---EVERY time they try to log in to my
> server. NONE of them had any problems prior to my upgrade Saturday of
> ComOs37 and the 56K cards in our PM3.
>
> I called Livingston support and promptly started a ticket. I spoke with a
> tech who told me to try two different things:
> 1. Have my customer install 3 or 4 commas after the phone number in order
> to get it thru the v.8 bis connect.
> 2. Have my customer turn off LAPM.
>
> Question:
> How do I turn off LAPM(the tech didn't know either)?
>
> Also, has anybody tried the "commas" thing? I have not had the opportunity
> yet.
>
> Bubba Smith
> Premier Internet Services