Re: ISDN Problems
Jeff Vian (jvian@solgate.com)
Sat, 23 Aug 1997 22:45:26 -0500
At 11:34 PM 8/21/97 -0500, Randy Robbins wrote:
>I have a Portmaster 2ER with an ISDN board with two ISDN lines. A couple of
>times a month the lines either go out of service or shows temporary failure
>due to telco not responding. When the phone company tests the lines they
>say they are not getting any errors but when the lines are connected back
>to my box they do get errors. My telco is Citizen Communications. Any
>suggests or ways I can convince the telco to take a closer look on their end?
>
Be persistent. After over a year with consistent problems similar to what
you describe. (mine would hang, and require a reboot of the PM or a
physical disconnect/reconnect of the isdn line to restore service.) I was
able to get them to put an analyzer (bidirectional) on the line at the CO.
They finally made a config change in the cables at the site to reduce the
'bridging' of the wires and the problem completely disappeared.
>Randy Robbins
>N2TheNet
>Hostmaster@tnaccess.com
>