>That's probably because your customers are not using modems that are
>supporting K56flex v.1.0. Take a look at
>http://www.livingston.com/Marketing/Products/56Krules.shtml
>on our web page. It explains the need for client modems to support this
>latest version of code to connect at higher than 33.6, and it gives
>pointers to places to get latest code from.
Bull. Lets get honest. I went to all the sites listed on the Livingston
page, NONE of them have V1.xxx K56Flex code available. I called the
respective manufacturers, ALL of them said V0.51x was the latest release
code available for their modem upgrades. Some said a beta was available
privately but not recommended, one said they were not releasing 1.0 code
because it caused havoc on European phone systems. There are some modems
out there now that seem to NOW be shipping with V1.0 code (Acer and/or
Zoom). But noone is upgrading the already sold modems with new code.
And it appears that Rockwell may not have yet released the final V1.1 code
for their DSP as noone is even talking about an upgrade that far. It
looks like Livingston has leap-frogged from having no K56Flex support, to
having support that is too advanced for 99% of the K56Flex modems that
exist now. And what galls me now, is that our testing is going to be
incomplete unless we can get our hands on several brands that DO have
V1.0 support ASAP, as we only have 19 or so more days to get the old
modems back to Livingston. We thought we would have the bases covered by
having 5 different brands on-hand to test K56, none of the modems we
bought from CompUSA right off the rack had the proper code revision.
And the preliminary reports of more than one ISP reporting 4800 baud
connects from Winmodems is not encouraging on the backwards compatibility
issue. Everyone I talked to at Livingston said I would be pleasantly
surprised when the new modems came out. Well, I am surprised... But
the jury is out on the "pleasantly" point until we can really test them.