That sort of begs the question about why this person
is now seeking a third ISP. Could it be that you are
not getting the full story?
> other providers, so I know it's not his phone line or his modem. Rather,
> it must be his modem communicating with ours. We have both Microcom
> ISPorte 33.6 rack modems and USR Sportster External 33.6 modems. He
> connects randomly to either one, though upon recommendation I could direct
So that sort of eliminates the modems as being a problem.
> him to one or the other consistently. I'm assuming he needs an init
> string to enable his modem to effectively connect with ours.
Can't help you there. Is there anything on the Acer
website?
Regards,
Brian.
Corbin Network Services, Inc.
Box 1960, Sparwood, BC, Canada
V0B 2G0
Member, Canadian Association of Internet Providers
Network operations, programming, and training.