Re: Callers "hanging" when calling 3.5.1b20

CYGNET Support (support@granite.cyg.net)
Mon, 11 Aug 1997 07:43:11 -0400 (EDT)

If the Zoltrix is a PCtel modem then they are known to hang with 3.5.1B20.
2.16 version of drivers fixes the problem. As for the USR???

Eugene

On Sun, 10 Aug 1997, Larry Vaden wrote:

> Following upgrade of PM3s to 3.5.1b20, we have several long time customers
> whose computers will hang during negotiation when calling PM3s. Now, I
> just received a report from two of our tech support staff.
>
> Here's the report (both David and Barry are IT techs):
>
> >This is David, I am writing from Barry's computer. Reason is, I am
> >here in Gainesville and I decided to dial in to check my Email via the
> >Whitesboro number. Barry has no problem connecting, but everytime I dial
> >(using the same phoneline even), my computer locks up as it has been
> >described. This is the first instance that I have had of this problem. I
> >did not experience this earlier when I was in Denison calling the
> >Denison pop. While listening to the tones, it mostly goes through as
> >normal till it reaches the end. Then I hear 2 beeps and my computer
> >locks up. I am running a Pentium 133 with 64 mb Edo Ram and a 33.6
> >Zoltrix modem. Again, I have never experienced this problem before
> >today. Hope this may be of help. Barry is running a Pentium 120 with 48
> >mb ram and a 33.6 USR Sportster Modem. Both of us are running Windows 95
> >(newest version) and neither of us have ever installed Explorer 4.0.
>
> Writer's note: Denison pop is PM2s with USR MP/16s and USR NetServer/16s
> (i.e, POTS) and running ComOS 3.5.1b17.
>
> Has anyone else experienced similar results?
>
> If so, what was the work around?
>
>
>