Is this prompt proceeded by RARP requests? If so then you are at the
netboot prompt.
Netboot prompt tech note.
http://www.livingston.com/Tech/Technotes/Misc/netboot-prompt.shtml
Sounds like the data in the flash may be corrupt, not necessarily the
physical flash chips.
I would netboot, erase the flash
Netbooting related tech notes.
http://www.livingston.com/Tech/Technotes/Misc/index.shtml#Netbooting
>I assume an RMA or a call to Tech Support can repair, but
>are there any quick fixes?
When the physical flash chip/s become corrupt you will often see a
"Write error on Download" message &&AND&& Attemptting to reformat the flash
will freeze the PortMaster (requiring another netboot).
If this is the case call Livingston Technical Support and they will verify
if it damaged flash. Often you will have a corrupt image of some sort and
Tech Support will be able to remotely service the box in the field without
having to bring it in for RMA.
To fix a physically damaged flash the PortMaster has to be brought in as an
RMA. The flash chips are soldered onto the main board thus this hardware
cannot be serviced in the field.
--- jstorms@livingston.com Diplomacy: The art of saying good doggie while seaching for a big rock.