V.FC has to die, I admire Livingston for not throwing in support for it in
the PM3. It's a waste of time and just helps V.FC survive longer.
Offer a credit towards buying a new modem, and perhaps point them to a
nice 56K modem. If you charge $25/mo offer them a $50 credit (US$..
convert to local equivilants) towards a new modem - this is better than
losing the customer for more than two months and losing more money than
the credit would cost you.
On Thu, 24 Jul 1997, Oystein Homelien wrote:
> The problem I am facing is that we are expected to support V.FC even
> though it is not a standard, and the Total Controls (which our
> competitors use) do support it as far as I can see.