What you are describing sounds like a modem problem. More specifically, it
sounds like the circuit that detects dialtone is malfunctioning. Perhaps
replacing the modem might be in order?
Rob
On Sun, 6 Jul 1997, beverly j. moore wrote:
> Help! Whenever I use my online service, then disconnect, my entire
> phone service goes out. In order to reestablish another connection, or
> to use the telephone, the only thing that works is removing the phone
> plug-in from it's wall jack, then re-inserting it right away. I can use
> the phone as often as I like without going through this ritual, but the
> modem seems to shut it all down. I've had the phone line
> checked...A-OK, and bought a new phone (not a cordless)...but still
> experience this problem. Thanks in advance for any help.
> Beverly
>