Re: VitalSigns NetMedic

Patrick Greenwell (patrick@value.net)
Mon, 28 Apr 1997 18:15:34 -0700 (PDT)

On Mon, 28 Apr 1997, Charles Scott wrote:

> I personally think we're headed toward a series of problems with this
> software. I downloaded a copy of it after a customer started telling me
> of all the problems I was having with my routers and server.

My suggestion would be to have contact the makers of the
software, and ask that they post a retraction/disclaimer about the
results, and fix their buggy software.

If that doesn't work I would have my lawyer contact the makers of the
software, and demand they post a retraction/disclaimer. At the point you
lose one customer because of false results, the whole matter becomes
actionable. I generally dislike lawyers, but it seems these folks could
start an unwarranted and undeserved nightmare for ISP's everywhere.

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Patrick Greenwell (510) 934-2153 voice
Network Administrator (510) 906-1173 fax
European Telecom
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