Re: Hayes 56k Modems

Marty Likier (marty@livingston.com)
Fri, 18 Apr 1997 07:57:35 -0700

At 08:23 AM 4/18/97 -0400, Todd Knaus wrote:
>Dear Fellow Livingston PM3 users,
>
>We recently purchased and installed a fully loaded PM3. We have 2 PRI's
>running to the back of it. Except for some minor probelms everything went
>and has gone smoothly.
>
>However, a customer called yesterday stating that they just received thier
>Hayes Acura 56k modem. This is the full blown puppy not the kind you can
>upgrade to 56k.
>
>He can not connect to our PM3. Everytime he tries he gets a continuous
>handshake and the modems never establish a connection. He can dial into
>our old analog server and connect to our USR Sportsters with no problem.
>Has anyone experienced this problem ? If so, is there a fix ?

Both Livingston and Hayes are investigating the reported connect problem.
For the moment, have your customer enter
at+ms=11,0,300,33600
This disables 56K mode and makes the modem work as a V.34, which connects fine.

--
Marty Likier
Product Marketing Mgr.
marty@livingston.com