I was surfing through this list and noticed that there's quite a few
complains on modem disconnects. And within 5 minutes of reading about the
problems, I get a tech sup call from a user about his modem disconnecting
again and again (That's the second time that I get a tech call about the
very same thing I've just read here :)
So off I go checking stuff: Does he have call waiting? NO.
Do RADIUS logs show Lost-Carrier? YUP. many times.
Does PM3 show any? NO (???) A show line0, show mXX (M0to M46), show sX all
return no errors. In fact, radius accounting logs show 269 lost carriers
since we started, but show mXX and show sXX show 0 lost carriers for all
modems. And the PM3 hasn't been rebooted since the b11 upgrade 2 weeks
ago. I do have "No modulation, protocol, and not operational" errors
though. Could the PM3 be reporting these to radius as lost-carriers
instead?
BTW, it's PRI with all the default stuff. nothing out of the ordinary.
Thanks.
Leonard.