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>From: Beth Montes <bmontes@iland.net>
>Date: Tue, 8 Apr 1997 21:05:18 -0500
>Subject: Re: PM3's and disconnects.
>
>At 07:58 PM 4/8/97 -0500, you wrote:
>>
>>
>>Ok, we've solved our 14.4K problem (Modem needed a hardware reset, and now
>>it works just fine) ... But since today is our first official day running
>>with our PM3, we've had several disconnection problems. Looking at the
>>logs, customers that haven't ever had a problem now get disconnected.
>> <deleted>
>>
>
>I've been told by Livingston this is not a pervasive problem. Looking
>at posts to this list for the last couple of days, I'm not sure I believe
>that. It might help if everyone who's seeing these problems would
>open a tech support case. If you're told they aren't aware of these
>problems, feel free to refer to my open ticket # 034245. (Raymond,
>I'm sure you'll get a copy of this. I believe you've done all you can,
>and am happy with all the time you've spent trying to help. But this
>appears to be an engineering problem, and I hope additional tech
>support incidents will get it some attention.)
>
>Beth
Stephen M. Milton
Co-Owner and System Administrator
ISOMEDIA.COM, Premium Internet Provider
(206) 869-5411 Voice -- (206) 869-9437 Fax