Re: download disconnects

ISP Billing Department (billing@isp.net)
Wed, 13 Nov 1996 04:22:30 GMT

In isp.lists.portmaster-users, TechSupport@Greenwood.net wrote:
Well if it's only USR modem users having this problem, it's probable that
it's there modems fault. USR made a design change to there modems and
shipped them out. The probem is they have a tendancy to not want to connect
or drop frequently, escpecially when transfering as it affects the modems
ability to use compression.

See http://www.carabelli.com/lore/usrincident.html

Jim McKenzie
mcs@isp.net

>Greetings Robert Hanson...

> ComOS 3.3.1. I have upgraded the pm2e to 4MB RAM. I seem to have
>narrowed down the problem. It is only happening to our customers
>with US Robotics products. Occurs on Sportster 28.8, 33.6 and
>Megahertz as well. Happens on Win 95 and Win 3.1 machines.

>> Date: Sat, 9 Nov 1996 11:59:15 -0800 (PST)
>> From: Robert Hanson <roberth@cet.com>
>> To: "Jeremy T. Elston" <TechSupport@Greenwood.net>
>> Cc: portmaster-users@livingston.com
>> Subject: Re: download disconnects
>> Reply-to: Robert Hanson <roberth@cet.com>

>> what version of the comos? i saw this in older versions with 2e's and or
>> 2er's... it went away after always checking hardware flow control and
>> setting port speeds on all the ports to 57600 and upgrading comos
>>
>> --->
>> Robert H. Hanson Cutting Edge Communications, Inc.
>> Otis Orchards, Wa. Regional Commercial Internet Service Provider
>> (509) 927-9541 email: roberth@cet.com - http://www.cet.com/
>>
>>
>>
>> On Thu, 7 Nov 1996, Jeremy T. Elston wrote:
>>
>> >
>> > A few of our customers are having problems downloading files. Their
>> > PPP connection seems to work fine, but when they try to download
>> > files from the net they get a "Disconnected by Peer" after about 1 MB
>> > or so is downloaded (% completed is random). What causes a
>> > line disconnection like this? My roommate had this problem
>> > last night. I checked his DUN config and it is fine. We have
>> > separate computers, but using the same software and settings. I have
>> > never had this problem occur on my system, yet he got booted from the
>> > system 5 times while trying to download Netscape 3.0.
>> >
>> >
>> > Technical Support - Applied InterNet Solutions
>> >
>> > - Jeremy T. Elston - System Engineer
>> > (TechSupport@Greenwood.net)
>> >
>> > "Professionalism is a way of life, not a part-time job."
>> >
>>
>>
>>
>Technical Support - Applied InterNet Solutions

> - Jeremy T. Elston - System Engineer
> (TechSupport@Greenwood.net)

>"Professionalism is a way of life, not a part-time job."