Re: URGENT****

Joerg SPROCKETS Grau (grau@negia.net)
Wed, 1 Nov 1995 11:58:06 -0500 (EST)

Hi guys,
Thanx for the prompt replies. Here is the problem with more detail:

I am running radius of my solaris box. I was running 3.1.3. Everything
was fine. Then suddenly I noticed that nobody was looged on, I checked
the termlog and sure enough every user got an "invalid login" message.
Now one user, okay, but EVERY user. I tried to log into the portmaster
by telneting from my solaris box and got a timed out message. I pinged
and got a "no response" message. First thing: REBOOT (on/off) -> NOTHING.
I then used my router terminal to ping
the IP address, and sure enough it was "alive". I telnet'ed successfully
into the portmaster from my router terminal. I checked all the settings
and nothing seemed to be out of the ordinary. I telneted into my unix
box from the portmaster and had no problems. I could not ping, even
throgh the telnet session I had established from my portmaster.

The probelms my customers had, I deducted, were that the PM send an
authentication request to the RADIUS server, which resides on my solaris
box. The RADIUS server authenticated the users, and then tried to send
the result back to the portmaster, which for some reason refused the
answer, and thus didn't let the user log on.

I called the livingston tech support, which upgraded me to 3.1.4 and put
me in the "urgent queue". Last time I called them I got into some queue
and they called me back about THREE weeks later.

Anyways, here is how I solved the problem.

I stoped RADIUS.
I started it again.
It still didn't work.
I then took all the IP addresses my machine listens to down (I am hosting
a bunch of other domains (for www purposes), which is done by making your
machine listen to different ip numbers...)
I then tried it and YES, it worked!!
I then, one by one, up'ed the ip numbers again, checking after each one
if the ping/telnet'ing still worked, and sure enough, after each it did,
and it stil does.

I don't know what happened and why, but I didn't LIKE it. If anybody has
any idea why this could have happened, I would REALLY appreciate an
e-mail about it. As a commercial enterprise my company cannot afford to
have to be concerned about the functionality of the terminal server.
This is supposed to be one of the market leaders. This kind of
un-logical behavior should NOT happen.

---
Joerg 'SPROCKETS' Grau | grau@negia.net | http://www.negia.net/~grau

"We watched our friends grow up together, and we saw them as they fell. Some of them fell into heaven, some of them fell into hell."

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