>When did the problem start happening (or has it always been like this)?
>
We have only been able to get the detail from the radius logs since we
upgraded to ComOS 3.9b22
>Do you have any NTS (Number Translation Services) such as an 0845 number?
No
>
>Are all the BT customers that you have shown below geographically close to
>each other (i.e. on the same BT exchange)? Are they out of the city or in
>the centre of town?
No they are on different exchanges 01454 01453 and 01179
Some are rural. In particular user A who gets very poor speeds is miles out
in the sticks of the Gloucestershire countryside.
The customers I listed in the logs are only the ones I know about. I might
start asking other users which telco they use and see if there is a
definate pattern
Steve
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