I've got the same problems with 3.8. I can watch the Modem speed and observe
the customers outbound channel constantly switching between two speeds (i
think
it was 26400 and 28800) then eventually die. Of course on the customers end it
appears to them that they get connected and can't do anything. Their
downstream
channel connects at 49K most of the time, but the upstream is having the
problems. One of them is a USR Sportster, I don't know what the other one is
using, he said it was a modem that came with his CTX brand box.
I've got a ticket open on my 3.8.2 problems where I have to reboot it every 3
days, but I haven't had a call back on it in a few days. Supposedly it got
passed off to a "more technical" person. I'd love to try out 3.8.2 instead
since I understand the modem code is supposed to be superior. But I can't deal
with having to reboot every few days because it stops giving people network
connections. It was definitely an "all the sudden" type problem, since the
support calls would start rolling in out of nowhere when the problem appeared.
I'd look at the PM3 and notice a definite lack of users online, have someone
try to login like 5 times in a row with no success. Then reboot and it
would be
fine for a few days. Anyone else seen this and know what the problem might be?
Here's my info for the PM3:
---------------------- line0 - T1 Primary Rate ISDN ---------------
Status: UP Framing: ESF Encoding: B8ZS PCM: u-law
Receive Level: -7.5dB to -15dB
---------------------- line1 - T1 Primary Rate ISDN ---------------
Status: UP Framing: ESF Encoding: B8ZS PCM: u-law
Receive Level: -7.5dB to -15dB
PPP Authentication: PAP: on CHAP: on
ISDN Switch Type: ni-2
End Point Disc: None
Disabled Modules: IPX OSPF BGP
I got a brainstorm one day and thought it might have been SNMP, but then
someone smacked that theory down because they weren't having problems with
SNMP
enabled..
shrug..
Jon
On Mon, 3 May 1999, craig heading wrote:
>
>> I have been having so much grief I was given the new beta modem code to
>> try out..... much improved. apparantly the PM gets caught doing retrains
>> in teh middle of retrains which causes the "spiral of death" syndrome
>> causing the modem to hang up, and they recognised that V90 does NOT drop
>> back to V34 (it disconnects - unfortunately it still does) whereas the
>> flex does...
>>
--=====================_346060176==_.ALT
Content-Type: text/html; charset="us-ascii"
I've got the same problems with 3.8. I can watch the Modem speed and
observe the customers outbound channel constantly switching between two
speeds (i think it was 26400 and 28800) then eventually die. Of course on
the customers end it appears to them that they get connected and can't do
anything. Their downstream channel connects at 49K most of the time, but
the upstream is having the problems. One of them is a USR Sportster, I
don't know what the other one is using, he said it was a modem that came
with his CTX brand box.
I've got a ticket open on my 3.8.2 problems where I have to reboot it
every 3 days, but I haven't had a call back on it in a few days.
Supposedly it got passed off to a "more technical" person. I'd
love to try out 3.8.2 instead since I understand the modem code is
supposed to be superior. But I can't deal with having to reboot every few
days because it stops giving people network connections. It was
definitely an "all the sudden" type problem, since the support
calls would start rolling in out of nowhere when the problem appeared.
I'd look at the PM3 and notice a definite lack of users online, have
someone try to login like 5 times in a row with no success. Then reboot
and it would be fine for a few days. Anyone else seen this and know what
the problem might be? Here's my info for the PM3:
---------------------- line0 - T1 Primary Rate ISDN
---------------
Status: UP Framing:
ESF Encoding:
B8ZS PCM: u-law
Receive Level: -7.5dB to -15dB
---------------------- line1 - T1 Primary Rate ISDN
---------------
Status: UP Framing:
ESF Encoding:
B8ZS PCM: u-law
Receive Level: -7.5dB to -15dB
PPP Authentication: PAP: on CHAP: on
ISDN Switch Type: ni-2
End Point Disc: None
Disabled Modules: IPX OSPF BGP
I got a brainstorm one day and thought it might have been SNMP, but then
someone smacked that theory down because they weren't having problems
with SNMP enabled..
shrug..
Jon
On Mon, 3 May 1999, craig heading wrote:
>
>> I have been having so much grief I was given the new beta modem
code to
>> try out..... much improved. apparantly the PM gets caught doing
retrains
>> in teh middle of retrains which causes the "spiral of
death" syndrome
>> causing the modem to hang up, and they recognised that V90 does
NOT drop
>> back to V34 (it disconnects - unfortunately it still does)
whereas the
>> flex does...
>>
--=====================_346060176==_.ALT--
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