I have also not attempted to stay at V.90 code with a PM3 until now. This
is based on our first experience when it came out. However, I am starting
not to get customers because they want v.90.
So.. I decided on Friday to pursue the v.90 issue again. Spoke with
Livingston and the telco on Friday and confirmed by CT1 settings.
Livingston also gave me the 10-10-321 test to try if our users still
experience the disconnect problem. We also confirmed I had the latest
modem cards using the mdp card command. (Type 2 cards) LU1674 Chipset.
I flashed the modems on Saturday morning. No calls all day.. Great...
Moderate activity on the PM3.
Now on Sunday.. I have gotten a couple of calls. The one is using a
Rockwell modem with the latest V.90 standard. According to the box.
NOW... I call for support... I am told I will be charged for an open case
on a unit that is only 2 monthls old...
This really sucks.... If support is there and their is an open call I
would hope someone would answer a call...
If I didn't answer my support calls when they came in I wouldn't need the
Livingston equipment!!!!
SORRY... for the flame up... But this whole 3.8 software stuff sucks...
They really need to get their head on straight. They are going to start
losing customers like I am.
Randy
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