(PM) (ANNC) PMVision 1.3 released

Carl Rigney ((no email))
Fri, 19 Feb 1999 00:53:01 -0800 (PST)

1999/2/18

PMVision 1.3 Release Note

PMVision(TM) is a configuration and monitoring application for Lucent
PortMaster(R) products based on Sun Microsystem's Java Virtual Machine
(JVM) version 1.1.4. PMVision 1.3 is available to any Lucent customer
at no charge.

This version of PMVision works best with the following ComOS(R)
versions and provides equivalent functions:

* ComOS 4.1 (in beta)
* ComOS 4.0
* ComOS 3.9 (in beta)
* ComOS 3.8.2
* ComOS 3.8
* ComOS 3.7.2c3

If you are running an older version of ComOS, not all PMVision functions
are available.

_______________ Contents

Contents
About PMVision
Main Functions
Bugs Fixed
Limitations
System Requirements
Installation
Deinstallation
Running PMVision
Debug Log
Technical Support

______________ About PMVision

PMVision was designed to do the following:

* Be portable across operating systems

* Manage multiple PortMaster products simultaneously

* Extend to allow Wizards and Smart Agents to manage PortMaster
products

PMVision provides a single document interface (SDI) panel. A control
tree appears on the left, a list of currently open PortMaster products
-- including selection information -- appears at the top center, and
the main function window is in the center.

_______ PortMaster Access

To access a PortMaster, you select the Connect option from the
PortMaster pull-down menu, or select PortMaster in the control tree.
PMVision allows you to connect to a PortMaster using the default !root
login, or to use RADIUS authenticated administrative logins if the
PortMaster is appropriately configured. If RADIUS authenticated
administrative logins are used, the password for these logins is
currently sent over the connection in clear text.

_______ RADIUS User Permissions

A RADIUS NAS-Prompt-User has limited command rights. A RADIUS
Administrative-User is equivalent to the !root administrative login.
PMVision treats the RADIUS NAS-Prompt-User administrative user the same
as the RADIUS Administrative-User until ComOS denies access to a
function. For example, a user at the NAS-Prompt-User level can use
PMVision to create a user or location record, but creation of that
record is denied when the command is sent to the PortMaster.

______________ Main Functions

You access PMVision functions by clicking them in the menu tree.
PMVision provides the following main functions:

* Monitoring (requires ComOS 3.8 or later)
* Graphing (requires ComOS 3.9 or later)
* Diagnosis -- Debug
* Maintenance -- Install/Upgrade and Back Up/Restore
* Command -- Using the ComOS command line interface
* Configuration

_______ Monitor

PMVision provides extensive monitoring capabilities, including the
ability to monitor diagnostic commands.

The Monitor tree item allows you to monitor operations on the
PortMaster as follows.

* Chassis shows power use, fan status, and temperature for each board
on a PortMaster 4. This feature works only with ComOS 4.0 or later.
* Users shows the list of connected users.
* Modem Summary shows the number of modems in each state on a
PortMaster 3 running ComOS 3.9 or a PortMaster 4.
* Modem Details shows the state of modems either for an entire
PortMaster 3 chassis or for a single PortMaster 4 Quad T1 or
Tri E1 board.
* Session Summary shows the number of connections for various
connection speeds on a PortMaster 3 running ComOS 3.9 or a
PortMaster 4.
* Session Details shows active sessions either for an entire
PortMaster 3 chassis or for a single PortMaster 4 Quad T1 or
Tri E1 board.
* Lines shows the state of lines for an entire chassis.
* Interfaces shows active interfaces either for an entire PortMaster 3
chassis or for a single PortMaster 4 Quad T1 or Tri E1 board.
* Alarms shows the list of alarms on a PortMaster 3 running ComOS
3.9 or later and on a PortMaster 4 running ComOS 4.0 or later.
* OSPF Neighbors shows the list of OSPF neighbors on a PortMaster 3
running ComOS 3.9 or later and on a PortMaster 4 running ComOS 4.0
or later.

_______ Graph

The Graph tree item allows you to view and log the history of modem and
session summaries. You can specify the log interval, log file, and
colors for each item in the display. The colors are saved to a
preferences file. This feature is currently available only on a
PortMaster 3 running ComOS 3.9 or later or a PortMaster 4 running
ComOS 4.0 or later.

* Modems shows the Modem Summary information over time.

* Sessions shows the Session Summary information over time.

_______ Diagnose

Debug allows you to select a variety of debug information to be
displayed.

_______ Maintain

* Upgrade allows you to upgrade with a ComOS upgrade file.

* Back Up allows you to save certain parts of your configuration to a
file. This configuration is saved in ASCII file format.

* Restore allows you to restore a previously saved configuration file.
When restoring a configuration, PMVision is not just performing an
erase-and-restore operation. Instead, the configuration file
overwrites the specific configuration information that is being
restored from the file.

Any items that are not overwritten by the restore operation are
left unchanged.

PMVision does not read or restore binary backup files. However, you can
use Upgrade to send binary backup files created by pmreadconf to a
PortMaster.

CAUTION: Because the binary backup file format is heavily dependent on
ComOS version, restoring a file saved from one version onto another is
not recommended.

WARNING - LOSS OF USER PASSWORDS. If you are running ComOS 3.8 or
earlier, backing up the user table fails to recover the individual user
passwords. For this reason, restoring a user table from a PMVision
backup produces null passwords in the user table. If a user entry has
a null password, the PortMaster does not prompt the user for a password
at login. As a result, the user might be unable to log in. In
addition, an unauthorized user might gain access to the user account
because no password is required. After a backup-and-restore operation,
you must add user passwords through either PMVision or the command line
interface.

As of PMVision 1.3 and ComOS 3.8.2, ComOS 3.9, or ComOS 4.0, user
passwords can be retrieved from the PortMaster. However, the passwords
are passed from the PortMaster to PMVision in clear text. They are
then encrypted when saved to the file.

WARNING - LOSS OF !ROOT PASSWORDS AND SECRETS. If you are running
ComOS 3.8 or earlier, the administrative (!root) password and RADIUS
and ChoiceNet(R) secrets are not saved by the backup operation. Unless
you add the administrative password and RADIUS and ChoiceNet secrets to
the backup file, they are not restored and the previous password and
secrets remain in effect.

As of PMVision 1.3 and ComOS 3.8.2, ComOS 3.9, or ComOS 4.0, RADIUS
and ChoiceNet secrets can be retrieved from the PortMaster. However,
the secrets are passed from the PortMaster to PMVision in clear text.
They are then encrypted when saved to the file.

_______ Command

Command provides a command window for entering ComOS commands and
viewing command output.

_______ Configure

Configure allows you to enter, view, and update configuration
information for the PortMaster.

When controlling a PortMaster running a ComOS release earlier than 3.8,
PMVision does not provide configuration for SNMP, the host table, or
static routes.

_______________ Bugs Fixed

Following is a partial list of the bugs fixed in PMVision 1.3:

* PMVision no longer causes a PortMaster running ComOS 3.8 or
ComOS 3.8.2 to crash during an upgrade. This problem occured
because alarms older than 24 hours were reported to PMVision.
PMVision no longer turns on alarm reporting for ComOS 3.8 or ComOS
3.8.2. The PMVision alarm reporting mechanism has been fixed in
ComOS 3.9 and later.

* The following message is sometimes displayed while you are
deinstalling PMVision on the Microsoft Windows platform:

Uninstall Complete.
The following files could not be removed:
Unable to remove the file : C:\Program Files\Lucent\PMVision\lax.jar

Click "Exit" to continue the deinstallation normally.

* The Command option now correctly shows the system name in the
command prompt when set.

* A situation that sometimes caused PMVision to crash while exiting
has been fixed.

* On the Configure->Locations panel, you can now configure the PortMaster
to accept the assigned IP address of a remote location.

* PMVision no longer generates invalid RADIUS and ChoiceNet server addresses.

* Help text has been updated.

_______________ Limitations

Following is a list of known limitations in PMVision 1.3:

* If you are running ComOS 4.0, or ComOS 3.8.2 or earlier, you must
not have more than one connection open to TCP port 1643 of a
PortMaster during an upgrade. The disconnection of any TCP port
1643 connection during the upgrade process causes the upgrade to
fail. Although the PortMaster itself does not crash, you must
repeat the upgrade process. This limitation was discovered during
the troubleshooting of an upgrade crash. This problem has been
fixed in ComOS 3.9 and ComOS 4.1.

* The Monitoring->Interfaces option does not show the point-to-point
interfaces on the PortMaster 4.

* You cannot currently add data link connection identifier (DLCI)
entries to a Quad T1 or Tri E1 board on a PortMaster 4.

* Configure-->Routes has been removed from this release.

* If you are running ComOS 3.8 or earlier, backing up the user table
fails to recover the individual user passwords. As a result,
restoring a user table from a PMVision backup produces null
passwords in the user table. See the "Maintain" section under
"Main Functions" for details.

* If you are running ComOS 3.8 or earlier, the administrative (!root)
password and RADIUS and ChoiceNet secrets are not saved by the
backup operation (Maintain-->Back Up). See the "Maintain" section
under "Main Functions" for details.

* Do not connect to more than five PortMaster 3 products unless you
have more than 32MB of RAM in the computer running PMVision.

* Monitor-->Modems shows different call and retrain counts than a
"show modem" command entered at the command line.

* Modem information is not always displayed in the correct order.
Click the column name to sort the column correctly.

* During configuration, an invalid entry is changed to a valid value
on some configuration panels. In a future release of PMVision, an
invalid input will be identified so that you can change it to a valid
value.

* On the Diagnose --> Debug panel, the debug options do not always
turn off correctly after you deselect them, and might continue to
display debug information. Turn off all debug options to stop the
display of all debug information.

* Because ComOS has only one set of debug flags, changing the debug
settings on the command line affects the debug messages displayed in
the PMVision debug panel.

* In Microsoft Windows, the "hourglass" cursor remains visible after
PMVision completes an operation. Move the mouse to correct the cursor.

* When PMVision is run under Motif or OpenWindows, the following text
might appear but does not indicate any runtime problems in PMVision:

Warning:
Name: scrollbar
Class: XmScrollBar
The scrollbar page increment is less than 1.

* If a PortMaster is sent unsupported commands, a Command Error dialog
box is displayed. Click Done to dismiss the box and return PMVision
to a normal state.

_______________ System Requirements

PMVision is a Java-based product that can run on any system with Java
Development Kit (JDK) or Java Runtime Environment (JRE) version 1.1.4
or later installed. Nondevelopers can use the JRE rather than the JDK.
Currently, JDK 1.1 and JRE 1.1 are available for the following
platforms.

* Windows NT 4.0 http://www.javasoft.com/products/jdk/1.1/
* Windows 95 http://www.javasoft.com/products/jdk/1.1/
* Solaris 2.5.1 http://www.javasoft.com/products/jdk/1.1/
* Solaris x86 2.5.1 http://www.javasoft.com/products/jdk/1.1/
* Linux 2.x ftp://lagrange.la.asu.edu/pub/Linux_jdk/
* FreeBSD http://www.freebsd.org/java/
* SGI IRIX 6.3 http://www.sgi.com/developers/devtools
* HP-UX 10.02 http://www.hp.com/esy/go/java.html
* Alpha Digital UNIX 4.0 http://www.digital.com/java/download/
* IBM AIX 4.1 http://www.ibm.com/java/tools/jdk.html
* Macintosh http://developer.apple.com/java/
* All other platforms http://java.sun.com/cgi-bin/java-ports.cgi

The minimum Java Virtual Machine (JVM) required for the Macintosh
platform is MRJ 2.1ea3.

_______________ Installation

To install PMVision use the following steps:

1. Download files from ftp.livingston.com as follows:
ftp ftp.livingston.com
(Enter "anonymous".)
(Enter your email address; it will not echo.)
binary
cd pub/le/software/java

- For Solaris, enter
get pmvision13_solaris.tar

- For other UNIX systems, enter
get pmvision13_unix.tar

- For Windows, enter
get pmvision13.zip

- For Macintosh, enter
get pmvision13.sit

quit

Alternatively, a web-based installation is now available from:

http://www.livingston.com/download/pmvision13/install.htm

This web-based installation provides installers for Windows (with
and without a JVM), Solaris (with and without a JVM), Macintosh,
OS/2, UNIX and other platforms.

2. For UNIX systems only, define the path for jre/bin in your .cshrc file.
For example, if you install the JRE in the /usr/local/lib directory,
your .cshrc file must have the following entry:

set path=( /usr/local/lib/jre/bin $path )

If the JDK has been installed, then change the pmvision script
to use the java command instead of jre.

3. Run the installation.

* For Solaris, enter the following commands on the command line:

tar xvf pmvision13_solaris.tar
./pmvision_install.bin

* For other UNIX systems, enter the following commands on the command line:

mkdir <bin>/lucent
mkdir <bin>/lucent/pmvision
cp pmvision13_unix.tar <bin>/lucent/pmvision
cd <bin>/lucent/pmvision
tar xvf pmvision13_unix.tar

* For Windows, unzip the pmvision13.zip file, run the
pmvision_install.exe program, and follow its instructions.

* For Macintosh, unstuff the pmvision13.sit file, run the
pmvision_install program, and follow its instructions.

_______________ Deinstallation

* On a Solaris, Windows, or Macintosh system, an application called
Uninstall_PMVision is placed in the Lucent/PMVision directory. Run
this application to remove PMVision from your system.

On Solaris, if the local jre directory still exists after you run
Uninstall_PMVision, remove the directory with the command "rm -rf jre".

* On a UNIX system, remove the shell script and jar files to remove
PMVision from your system.

_______________ Running PMVision

* On a Windows NT system, select the PMVision icon from the Lucent
folder in your Start, Programs menu.

* On UNIX systems (including Solaris), run PMVision by typing
"pmvision" when you are in the pmvision installation directory. If you
have added the pmvision installation directory to your PATH, you can
run it from anywhere.

* On Macintosh systems, select the PMVision icon from the Apple menu.

NOTE: If you are using a ChoiceNet server, make sure to increase the
maximum number of pmconsole ports to at least 2 and preferably 10 with
the "set maximum pmconsole" command. PMVision uses this port for
communication, and if only one port is available then ChoiceNet cannot
send filters to the PortMaster. To increase the number of pmconsole
ports, log in to your PortMaster through the console or a Telnet session
and type the following command:

set maximum pmconsole 10

_______________ Debug Log

When running PMVision, you can use the following options:

-h <Hostname>
-u <Username>
-p <Password>
-g <Debug level>
-l (specifies the local directory)

Use the -h, -u, and -p options together to force PMVision to log in to the
specified PortMaster at startup. For example:

pmvision -h Hostname -u "\!root" -p Password

If only -h is specified, the Connect dialog box is displayed with the
hostname filled in.

The -g <Debug level> option specifies the debug level. Valid debug
level values are the following:

0 - NONE - No debug output
10 - FATAL_ERRORS - Debug output for fatal errors only
20 - ALL_ERRORS - Debug output for all errors (the default)
30 - DEBUG - Useful debug information
40 - VERBOSE - More debug than you can possibly stand

The -l option sends all debug output to the directory PMVision is
installed in. By default, all debug output is sent to the
Lucent/PMVision directory created in your home directory. On UNIX
machines, the default works properly. However the concept of a home
directory is not so clear on PCs and seems to differ for each vendor's
Virtual Machine. Try looking for one of the following:

c:\java\Lucent\PMVision
c:\users\<username>\Lucent\PMVision
c:\windows\Lucent\PMVision

If you still cannot find the directory that contains debug output, do a
Find, File for debuglog.txt.

________________________________________________________________________

Copyright and Trademarks

Copyright 1999 Lucent Technologies. All rights reserved.

PortMaster, ComOS, and ChoiceNet are registered trademarks of Lucent
Technologies, Inc. RADIUS ABM, PMVision, IRX, and PortAuthority are
trademarks of Lucent Technologies, Inc. All other marks are the
property of their respective owners.

Notices

Lucent Technologies, Inc. makes no representations or warranties with
respect to the contents or use of this publication, and specifically
disclaims any express or implied warranties of merchantability or
fitness for any particular purpose. Further, Lucent Technologies, Inc.
reserves the right to revise this publication and to make changes to
its content, any time, without obligation to notify any person or
entity of such revisions or changes.

Contacting Lucent Remote Access Technical Support

Lucent Technologies Remote Access Business Unit (previously Livingston
Enterprises) provides technical support via voice, fax, and electronic
mail, or through the World Wide Web at http://www.livingston.com/.
Mention that you are running PMVision 1.3, and include the version of
JDK or JRE that you are running, the operating system version
("uname -a" output), and the version of ComOS on the PortMaster.

The "About PMVision..." menu item in the Help menu displays the version
of PMVision you are running including the build date, debug level, and
location of runtime debug files.

Internet service providers (ISPs) and other end users in Europe, the
Middle East, Africa, India, and Pakistan must contact their
authorized Lucent Remote Access sales channel partner for technical
support; see http://www.livingston.com/International/EMEA/distributors.html.

For North and South America and Asia Pacific customers, technical
support is available Monday through Friday from 7 a.m. to 5 p.m. U.S.
Pacific Time (GMT -8). Dial 1-800-458-9966 within the United States
(including Alaska and Hawaii), Canada, and the Caribbean, or
1-925-737-2100 from elsewhere, for voice support. Otherwise, fax to
1-925-737-2110, or send email to support@livingston.com
(asia-support@livingston.com for Asia Pacific customers).

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