(re) Nothing can really be done except increase the time between reading
(re) incoming messages, which poses a problem since the user does receive
(re) urgent e-mails from time to time.
(re)
(re) We checked her mail server, OE setup and compared it to what the whole
(re) office should have. There is nothing wrong with any of these and none
(re) of our LAN users experience the problem.
Happened here too, here are usually the steps I take to correct it.
1. Tell user OE Sucks.
2. Login to Unix machine.
3. rm /var/spool/mail/usermbox; touch /var/spool/mail/usermbox
4. Instruct user to click Start...Find...Files or Folders
5. Search for Inbox.*
6. Delete three matches.
7. Restart customers computer.
Hope this helps,
Greg
+(Omni@Dynmc.Net)------------------------------------------------------+
| Dynamic Networking Solutions InterX Technologies |
| Senior Network Administrator bits/keyID 1024/7DF9C285 |
| omni@interx.net omni@itstudio.net omni@undernet.org omni@webpop3.com |
+--------[ DC 50 57 59 C3 76 46 E8 EB 75 A8 94 FE 96 9E D3 ]----------+
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