> I have a couple of users having trouble connecting to our PM3, 3.8.2.
> The first is a Leopard FM 56Kmodem. I've discovered that this modem is
> manufactured by Shark, and is a HSP modem (sigh, why do folks buy these
> things?). I haven't discovered much else about it. It won't negotiate with
> our PM3. Tried adding four commas - this simply made it worse. Anyone know
> of a init string to use with this modem that might help?
Check their CPU speed if it isn't 200MHz or better I'd advise a new modem,
granted most say either 133 or 166, but seriously if they have office on
it and findfast runs, it'll muck up consistently.
> The second is a Supra Express 56SP modem. It won't connect. In searching the
> archives, I found an init string of &F2+MS=V34
> (haven't tried it yet, the customer isn't home). Are there any better (or
> other) init strings floating around out there for this modem?
That +ms=v34 will lock it to v.34 (if that wasn't apparent ;) Terradon,
from DiamondMM has been working on the Supra line from what it seems like
with his posts here. It should be in the archives with a few strings he's
recommended. Latest flash usually helps.
> Just got another call on a Motorola SM56 modem that can't connect. Haven't
> been to the archives on this one yet (I will), but thought I'ld throw it in
> this E-mail before I click send.
SM stands for Soft Modem another CPU dependent design, don't expect much
from Motorola, they don't really support these anymore. This is
especially since they have discontinued 'selling' modems. Again, getting
a Lucent chip'd modem may be in your best interests to reduce Technical
support time and making the customer happy.
-- Aloha from Paradise,Sherwood Got Clue? If so: ISPF! The Forum for ISPs by ISPs, <http://www.ispf.com>
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