-----Original Message-----
From: pmaster@sentex.net <pmaster@sentex.net>
To: portmaster-users@livingston.com <portmaster-users@livingston.com>
Date: 09 February 1999 02:47
Subject: Re: (PM) Modem data collection utility
>>>As an example, after upgrading some of our racks to 3.8.2, I was able to
>>>use the data to see that over the three day window following the upgrade,
>>>our average connection speeds [1] to the upgraded modems increased while
>>>average connection speeds to non-upgraded pools were rather stagnant.
>>>
>>>We've been using a package called "AccessRamp" for several months now.
>>>Currently, AccessRamp dialers are only available for the Win95 platform.
>>
>>I recently received a flyer for a product called Rescue
(www.rescueme.net).
>> It looks like it might be very useful for ISPs who have customers with
>>problems.
>>
>>I do have reservations about it. It seems that with MS IE 4.0 their
>>service/product can pull all version and configuration information off a
>>PC! Seems they can't do it with Netscape...hmm.
>
>What would be really useful would be either a) a method of sending retrains
>and renegotiations to syslog or even better b) capturing the retrains and
>renegotiations in the radius detail... That way we can identify customers
>who are potentially having problems, and perhaps find out what modems are
>not working with the PM3... In general, some better ways to track modem
>performance and look for potentially bad modems would be very useful.
>Right now, there is no way to find out if a DSP is going bad, or is under
>performing by a significant margin...
>
> ---Mike
>Mike Tancsa (mdtancsa@sentex.net)
>Sentex Communications Corp,
>Waterloo, Ontario, Canada
>-
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