Supposedly, 8% of list price.
>> I'll bet the pricing is over $1000 a year. The PM3 already has overnight
>> sawp in the 1 year warranty. (At least, everyone I've talked has gotten a
>> new unit sent overnight.)
>
>It just seems like a high amount for 24x7 telephone support. Thats not
>even a warranty as far as I can tell, just the priveledge of talking to
>people after hours. I think it would be better just to get the provision
>service plan.
If you're talking about Cisco support, 24x7 is nice, but they replace your
equipment too if needed. At least, they always have for me.
I never got the Lucent support options spelled out, it was just a huge sum
of money though.
Chris
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