Remove all the installed network components in the Network Control Panel,
Click OK
Do NOT restart.
Open Add/Remove Programs, click on Windows setup, open Communications and
uncheck Dial-Up Networking.
Click OK until your back to the control panel.
Do a shutdown and power the computer off.
Restart and reinstall Dial-up Networking and the network components and it
should work fine.
Also, make sure they don't have multiple copies of TCPIP installed.
At 11:52 AM 7/9/98 -0500, Lee Verberne wrote:
>
>A customer of mine has a Packard Hell machine running Windows 95 A.
>
>This customer can connect, but can't do anything once connected.
>pings fail with Error Code 10091, which, in my experience, usually means
>TCP/IP needs to be installed.
>
>I have attempted to reinstall TCP/IP multiple times, without success.
>Each time, Windows doesn't copy any new files, it just adds items to the
>registry.
>
>Is there a way that I can FORCE the new files to be copied?
>
>Thanks,
>-Lee
>
>-
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>
>
Richard Foos
Erienet Communications
440/960.5300
440/960.5301 fax
rick@erienet.net
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