(PM) Maxtech XPM336i problem

Mike Carlson (mike@net-quest.com)
Tue, 7 Jul 1998 22:14:13 -0700 (PDT)

I have a customer that has a Maxtech XPM336i modem that just doesn't
work right with my PM3 but does fine with a competing ISP (they use Ascend
Max I believe). His problem is that data flows very very slowly taking 3
minutes to bring up our home page (which is vary sparse and only takes a
few seconds). He is using Windows 98, but had problems before the
upgrade. I had him adjust his MTU and all that, had him get his phone
line checked, disable unneeded software, reinstalled DUN and tried a few
init strings to turn of v.42bis as well. Nothing worked. As for my side,
we're using a PM3 with PRI's the ComOS is 3.8b16/something (won't go to
3.8b17 yet since this one works perfectly and doesn't have any of the bugs
in the new beta).

Does anyone have any suggestions on what else might help this out?
Is there just some compatibility problem between this modem and the PM3?
He wasn't totally sure when I asked, but he said he thinks that data
flows, then stops, then flows, etc. (which is why I tried tweaking the
MTU).

Mike

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