(PM) Hardware failures for PM3??

Chris Trown (ctrown@cheops.net.csuchico.edu)
Fri, 19 Jun 1998 17:44:47 -0700

I'm trying to fend off my boss. I would appreciate responses on this.

How many of you have had a PM3 actually FAIL such that it had to be
returned for repair? Did Lucent drop ship a replacement unit?

Any interesting stories you would be willing to relate?

In the 4 years+ that I have had PM2s(six of them), I have had only one
failure. To me, that's a good record.

I'd rather spent support contract money on PRIs and I need a defense to
keep money from being wasted. There's a little bit of politics going on here,
that's why I'm asking about PM3s when I have PM2s.

Chris...

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