>Command> sho m5
> State: ACTIVE
> Active Port: S3
> Transmit Rate: 24000
> Receive Rate: 28800
> Connection Type: LAPM/V42BIS
> Chars Sent: 30889965
> Chars Received: 2811237
> Retrains: 0
> Renegotiations: 1
>
> Total Calls: 41
> Modem Detects: 36
> Good Connects: 36
>
> Connection Failures
> No Modulation: 3604480
> No Protocol: 3604480
> Not Operational: 0
> Total Failed: 3604480
>
> Session Terminations
> Lost Carrier: 0
>Normal Disconnect: 35
>
>Command>
This pm3 was just rebooted yesterday afternoon - it shows it received
41 calls, 36 which were considered good. Now why would it show
millions of failures? And if this is the 'broken' one, I think its
strange that it shows an active call! At this point, I think I have
an issue with the PM3 modem, so I'll open a ticket with support, just
thought I would share this with the list.
John Driscoll
---- original message ----
>
> Hi;
>
> I have a PM3, 3.7.2 os, using CT1's. Lately, especially during the
> busy hours of 6-10pm, users are reporting they are calling into the
> PM3, the call is answered, and then their win95 pc sits there at
> 'verifying username & password'. It stays here for a minute or so and
> then is disconnected, with the win95 message 'you've been
> disconnected from the computer you are dialing, check your settings,
> blah, blah, blah'. I personally sat at my pc and called into the same
> PM3, and watched as I connected to each of the 24 lines with both a
> modem and ISDN (DOV). I couldn't get it to happen to me....
>
> Then, while on the phone with a customer, they experienced the same
> thing. I watched as the call sat there, which could only be seen by
> doing a 'sho mo'. I thought perhaps I had a bad modem, so I had them
> try dialing several more times. Each time they were assigned a
> different modem from the pool, and each time they couldn't connect!
> So, I try it, and I connected! Called the customer back, and now he
> can connect! Weird!
>
> I started thinking, maybe the radius server isn't responding fast
> enuf, but I have an alternate set... I checked the radius logfiles on
> both machines (linux, using radius 1.16) and there was nothing of
> note there. The alternate radius server hadn't even logged a single
> call. Thinking perhaps the alternate was broken, I set it to be the
> primary auth server during the wee hours, and watched as people
> logged in just fine! So, I set the auth server back to the original
> one, and now I'm scratching my head.....
>
> Any suggestions on where I should start snooping?
>
> thanks!
>
> John Driscoll
>
>
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