RE: (PM) Stable v.90

J.P. Racine (racinejp@thot.net)
Mon, 15 Jun 1998 16:37:42 -0400

|At 11:23 AM 6/15/98 -0700, Robert H. Clugston claimed...
|>When will v.90 be stable, my customers are getting very angry.
|
|If you expect a date, you're going to find yourself frustrated - check the
|archives... Lucent won't commit to a specific date.
|
|Perhaps explaining to your users that you are waiting on the vendor to get
|it right, rather than a half-ready solution, will help their attitudes.

Maybe we could come up with a good resource for info which points
out the fact that v.90 is still sortof bogus at this point in time.
As far as consumers are concerned, they feel as though they have the
right to connect with v.90, but if the list says it's not so, then
explaining this to the customer looks more like a bad excuse than a
good reason to hold off.

Perhaps the solution to this problem is to have the major players
(well the more responsable ones at least) vouch that indeed v.90 is
in the works but that there is still a long way to go before users
can benefit from it. Make the statement public so that dial up
customers can "see for themselves" that indeed it is a bad idea to
jump into v.90 at this point in time. Otherwise it is the onus of
the ISP to prove otherwise, which is pretty impossible when USR and
Lucent are boasting the availability of v.90 on their equipment.

If I had a piece of paper from Cisco, USR and Lucent saying that
"v.90 is definately the future of "analog" dialup, yet at this time
much effort is going into ensuring interoperability between vendors
so hold tight, we're working on it" then at least it would buy
everyone alot of time and save the pain of having to explain it to
every user that complains of problems with v.90

Just my $.02

J.P. Racine
racinejp@thot.net
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