The relays that I chose were small enough to fit inside the modem. I
also selected a model that required very little control current so as
to not strain the PM2. It only took about 30-40 minutes to modify each
modem (after the first one, of course). We never had a problem again.
I tried the same trick on a USR Sportster, but it would go into a
continuous reboot cycle. I have never had this problem with the
modified Multitech's.
Just thought I would share this idea. I beats resetting or powering
down a whole rack, and it is a LOT cheaper that the remote control
power strips.
PS I have the part number on these relays if anyone is interested.
Also, as we have made the move to the PM3, I have some extra relays.
Please e-mail me directly if anyone needs further info.
Jim Lohiser
Systems Manager
Modern Explorations
JimL@modex.com
440-729-0375
440-729-2545 FAX
http://www.modex.com/
> Hello,
>
> I am curious if anyone has a way to force a modem to reset
> from the command
> prompt of the PM2E. Occasionally, one of the modems
> connected to one of my
> PM2E's will hang, and the Portmaster will show it stuck on
> 'USERNAME'. The
> modem seems to hold DCD high, and will not respond to a
> port reset. I end
> up having to go to the site and toggle the power on the
> modem bank, which is
> inconvenient to say the least. The modem banks are USR
> MP-16's. Any help
> you can provide will be most appreciated.
>
> TIA,
>
> Adam Snodgrass
>
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