> On Wed, May 27, 1998 at 03:33:08PM -0400, Christopher S. Weimann wrote:
> > On one of my PM3s I keep getting "circuit disconnect" for last call. I also
> > have users complaining that they are getting disconnected for no apparent
> > reason. Just what does circuit disconnect mean?
>
> Much as I love PM3's, the answer at this point in time seems to be
> to use Ascend gear. Many of our customers that have call-circuit
> disconnect problems also have other accounts with different ISPs.
> The one's that use Ascend gear at the other end don't have problems.
Circuit Disconnect doesn't mean anything by itself. Like I said this is a
normal thing depending on how the remote hangs up on their side. It
sounds more like you are having general disconnect problems... what
modems? What ComOS? What versions of ROM/flash on the client modems?
What connect speeds? etc.
> Needless to say, this is losing us business.
Have you called support and opened a ticket here?
> And before people start saying this is a telco issue, both our
> competitors and us use MFS CT1 circuits out of the exact same
> CO and our lines run clean.
I can't argue with you nor agree with you on this. *Every* circuit is
different, I don't care what CO it is coming from. I've been there and
seen it too many times. Circuits are provisioned individually. Don't get
me wrong, like I said I'm not agreeing or disagreeing, just pointing that
out.
-jr
----
Josh Richards - <jrichard@livingston.com> - <josh@lucent.com>
[Beta Engineer] - LUCENT Technologies - Remote Access Business Unit
<URL:http://www.livingston.com/> * <URL:http://www.lucent.com/dns/>
-
To unsubscribe, email 'majordomo@livingston.com' with
'unsubscribe portmaster-users' in the body of the message.
Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>