My first thought is that his telco may have provisioned him for 56k. Have
him set his box for 56k and see if it connects. If it does, get the telco
on the phone...
Derric
> > > I'm getting things like this when certain clients try to connect to our
> > > PM3.
> > >
> > > S0: Sending Request Connect - 56Kbps / Data (B1 ID:867)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > > S0: Received Connect - B1
> > > S0: Received Disconnect Normal Clearing (B1 ID:867)
> > > S0: Sending Disconnect Request
> > > S0: Received Clear Conf (B1 ID:867)
> >
> > This looks just like a normal ISDN session startup and shutdown.. Lines 1
> > & 2 are the the incoming call (which was a 56Kbs call). Line 3 is us
> > being told to disconnect by the network, ACK'ing the request (line 4), and
> > finally the network telling us it's done (line 5).
>
> Trouble is, this whole sequence happens very quickly, PPP never starts up
> (no debug 0x51 output) and the customer gets an error message that their
> call failed. Another odd one is that the customer dialing above has his
> gear set to 64k...and wasn't even sure how to try 56k.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
-- Derric Scott Scott Network Services, Inc. P. O. Box 361353 derric@scott.net (205)987-5889 Birmingham, AL 35236 - To unsubscribe, email 'majordomo@livingston.com' with 'unsubscribe portmaster-users' in the body of the message. Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>