> > This looks just like a normal ISDN session startup and shutdown.. Lines 1
> > & 2 are the the incoming call (which was a 56Kbs call). Line 3 is us
> > being told to disconnect by the network, ACK'ing the request (line 4), and
> > finally the network telling us it's done (line 5).
>
> Trouble is, this whole sequence happens very quickly, PPP never starts up
> (no debug 0x51 output) and the customer gets an error message that their
> call failed. Another odd one is that the customer dialing above has his
> gear set to 64k...and wasn't even sure how to try 56k.
OK, that is a problem. Have them find out how to set it to 56K data and
see what happens. Sounds like either the way they are attempting to dial
the call is causing it to use facilities that may not support 64K for
whatever reason or the telco has something messed up with call routing
between the user's interface and yours. In many areas dialing without the
areacode, will not allow the call to be placed at 64K (PacBell is one
telco known to do this) so that would be something to verify with the user
also.
-jr
----
Josh Richards - <jrichard@livingston.com> - <josh@lucent.com>
[Beta Engineer] - LUCENT Technologies - Remote Access Business Unit
<URL:http://www.livingston.com/> * <URL:http://www.lucent.com/dns/>
-
To unsubscribe, email 'majordomo@livingston.com' with
'unsubscribe portmaster-users' in the body of the message.
Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>